TikTok Shares Latest Data on EU Content Removals and User Numbers
TikTok recently released its latest content enforcement and user growth numbers in line with the EU's Digital Services Act (DSA) requirements, covering the period from July to December 2024. Here are some key insights from the report:
Key Findings from TikTok's DSA Report (July-Dec 2024):
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Content Removals:
TikTok removed 21.2 million pieces of content for violating its Community Guidelines, and 1.5 million pieces for violations of ad policies.- Community Guidelines violations remain in line with previous reports.
- Ad policy violations saw a dramatic rise, with removals increasing by 3.4x since the last update.
- Specific areas of increase included:
- Misleading and false content (4x increase).
- Adult and sexual content (4x increase).
- Intellectual Property (IP) infringement (6x increase), likely due to TikTok's expanding in-stream shopping feature.
- Politics, religion, and culture (19x increase), especially relevant during major elections in the EU.
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Moderation Team:
TikTok had 5,807 moderators dedicated to content moderation within the EU by the end of December 2024.- This marks a decline from the 6,354 moderators reported in the previous update, a decrease of 547 staff over the last six months.
- The shift could indicate increased reliance on AI systems to detect and address violations.
- TikTok's AI moderation accuracy rate reached 99.1% in the second half of 2024, demonstrating improvements in the automation of content moderation.
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User Growth:
TikTok's user base in Europe grew to 159.1 million monthly active users, an increase of 9 million since the last report.- The growth continues in key European countries, such as Germany, France, Italy, and Spain, each now surpassing 20 million users.
- For comparison, the U.S. has around 170 million TikTok users.
Insights:
- Content Enforcement: TikTok is increasingly focused on addressing IP violations and misleading content, which is crucial as the platform expands its TikTok Shopping feature.
- Staffing Changes: The decline in human moderators could be a result of relying more on AI tools to handle moderation at scale.
- User Growth: The steady rise in users indicates TikTok's growing influence in the EU, though its future in the U.S. remains uncertain. This growth also positions TikTok to further capitalize on social commerce in Europe.
Overall, TikTok is actively improving its content moderation systems, focusing on enhancing the platform's credibility, and expanding its user base across Europe, particularly as it strengthens its social commerce features.